FAQ

  • Check the "Shipping & returns" section of any product's description to see when it will ship out.

    Shipping times:

    • US east coast: 1-3 business days
    • US west coast: 2-5 business days
    • International: 1-3 weeks

  • Yes, we ship to over 170+ different countries. For international orders, the address must be written in English, our local postal carrier will return packages if they are not written in English.

    Some countries may charge additional fees like customs duties and taxes. Evilbaby is not responsible for paying or reimbursing any customs duties or fees applied by your country.

    We cannot ship to the following countries at this time:
    Belarus, Ghana, Iraq, Kazakhstan, Kyrgyzstan, Lebanon, Myanmar (Burma), Nigeria, Palestinian territories, Russia, Zimbabwe

  • Evilbaby is not responsible for any packages after they have been shipped out.
    If your package has been damaged in transit, we suggest to reach out to the postal carrier to file a dispute.

    All US domestic packages are covered with $100 insurance.

  • If your order hasn't been shipped yet, we will gladly change your address or switch the size if its available. If your order has already been shipped there is nothing we can do.